Merging National and Local Sites — Please submit quote for orders until April 15
Home / Shipping & Returns
At Pacific Style, we strive to ensure complete satisfaction with every order. As a custom apparel decorator, each item is made specifically to your design and specifications. Because of this, we do not accept returns or exchanges on customized items.
We do not accept returns or exchanges on any items that have been customized, including custom-printed apparel, embroidered items, and products with uploaded artwork or specific design requests.
We recommend:
Contact us within 5 business days of receiving your order. We will evaluate the issue and replace or repair defective items at no additional cost. This does not cover incorrect size or artwork errors once approved by the customer.
Once production has started on a custom order, it cannot be changed or canceled. Contact us immediately after placing your order to discuss potential options.
Available at our California Sales Office. You will receive an email when your order is ready.
8885 White Oak Ave, Ste 101, Rancho Cucamonga, CA 91730
Phone: (909) 330-3862
Drop-off and pick-up only — no retail, no production
Please have your order confirmation and valid ID ready.
Shipping rates are calculated based on order size, method, and destination. Your quote will include shipping estimates.
Confirmation email with tracking information sent when your order ships.
Currently U.S. only. Contact service@pacificstyle.com for international inquiries.